Shoalhaven Internet
                    Services

 



WIRELESS 2014

Availability

Site
Connection type

Nowra Hill

All Residential and Business plans are available for line of sight connections.

Enterprise Plans are available to all areas that can view Nowra Hill.

Moeyan Hill

 All Residential plans are available for line of sight connections.

Residential and small business plans (Best effort).


Plan Monthly

Data Vol

Best Effort: 20/5 Mbps

<2GB <10GB <50GB <100GB <200GB >200GB

Cost per Month
(inc GST)

$32.95 $44.95 $55.95 $64.95 $74.95 Account
is locked*



 Business plans (Fixed IP. Best effort speed and volume increases).


Plan Max

Data Vol

Best Effort: 20/5 Mbps

<20GB <100GB <200GB <400GB >400GB

Cost per Month
(inc GST)

$69.90 $89.90 $129.90 $159.90 Excess
charged at 10c/GB



 Enterprise plans (CDR and speed and volume increases).


Plan Max

Data Vol

CDR: 30/20 Mbps

<30GB <200GB <400GB <800GB >800GB

Cost per Month
(inc GST)
Includes Govt Spectrum Levy of $85.

$276.00 $332.00 $394.00 $494.00 Excess
charged at 5c/GB



     

  • Accounts are charged at the rates listed above, with auto-increments occurring as each level is reached. At the end of each calendar month, all accounts are reset to the minimum plan (2GB for residential plans, 20GB for a business plan) and a tax invoice for the previous month is emailed.

  • The residential plan will be locked or suspended if the total volume exceeds 200GB in a calendar month. This is to ensure that a runaway bill (bill shock) does not occur. This suspension can be removed on application and is replaced with a simple 50c/GB excess charge.

  • Installation charges:
    • Residential and Business: The standard unit cost is $120. The High Gain Unit cost is $220. As a guide, the Standard unit can be used up to about 5Km from the tower.
    • Enterprise: The standard cost is $540. The High Gain unit cost is $900.

    • These charges will be fully refunded if the installation fails to meet acceptable standards in the first two months.
Additional charges may be incurred if wiring changes are required but these will be addressed on site with the proprietor.
  • Data speeds are set to the following theoretical maximum data rates :
    • A best effort of 20Mbps download and 5Mbps upload for Residential plans.
    • A best effort of 30Mbps download and 20Mbps upload for business plans,
    • A committed data rate (CDR) of 30Mbps download and 20Mbps for enterprise plans.

    • These rates may burst to a maximum of 55Mbps depending on network availability. The normal caveats apply with all of these data speeds - there are many factors beyond our control which will ultimately affect these data rates, however these rates are offered as an indicitive guide to the maximum capabilities of our network.

      To Use ozspeedtest and Soul Communications as a Sydney test site click here:
      www.ozspeedtest.com
  • For comparison purposes the minimum cost over 24 months for the residential plan is
    ($110 + 24 * $32.95) = $900.80.
    We do not have any minimum commitment term. 

  • Ownership of the equipment remains with Shoalhaven Internet at all times. You are responsible for the external Radio transceiver and the associated power supply on your property, just as you are responsible for connection equipment for other services such as power, phone and gas. If the equipment is accidentally damaged or lost, you may be charged for the repair or replacement. Customers are required to use a power surge protection device to help protect your own equipment as well as our radio equipment. In rural areas, lightning strikes are common!! It is advisable to take precautions and unplug the equipment from the mains power supply during electrical storms or if you are away from home for an extended period.

  • Our common terms and conditions are available here.


 
Shoalhaven Internet Services
47-53 Kinghorne Street
Nowra  NSW 2541
Australia
Ph (+61) 02 4422 5040

Email: admin@shoalhaven.net.au
 

         Last Update:

Copyright 1997-2014 Shoalhaven Internet Services